Legal BPO
Trusted. Confidential. Always Available.
Protect your time and your reputation. Emvia’s legal BPO services offer 24/7 answering, intake, and document support—handled by trained agents who understand confidentiality and legal workflows. From first contact to final filing, we help you stay responsive, compliant, and client-focused without overextending your team.
Expert Support, No Extra Overhead
Your time is billable. Our legal BPO team helps protect it—managing routine communications, pre-screening calls, capturing leads, and handling contract workflows with expert precision.
From intake to scheduling, we support your practice with secure, on-brand service that ensures no opportunity is missed and every client feels prioritized.
Your Practice, Our Precision
We’re more than an inbound call center. We’re your legal communications partner. Our agents are trained in legal terminology and procedures to provide professional, trust-building support.
From legal document processing to urgent after-hours calls, we help law firms deliver fast, reliable service while protecting client privacy and boosting efficiency.
Everything You Need, Handled
For attorneys, every missed call could mean a missed case. That’s why Emvia works behind the scenes for firms that value client care—handling the communication details so you can focus on everything else.
- 24/7 Legal Answering Services
- Client Intake & Case Pre-Screening
- Appointment Scheduling & Reminders
- Contract Management Outsourcing
- Legal Document Processing and Secure Messaging
- Urgent Call Routing & Message Escalation
- Confidential Message Taking and Delivery
- Case Inquiry Support
- Secure Messaging Systems
- Multilingual Support and Legal Translation Services
- Integration with Legal Practice Software
- Case Management System Sync
- Real-Time Dashboards with Call Logs and Reporting
Why Choose Emvia?
Expert Legal Support Agents
Our trained representatives understand the legal field and represent your practice with professionalism and care.
Always Confidential & Compliant
We prioritize privacy. All interactions are handled with strict confidentiality, secure systems, and full regulatory compliance.
Cost-Effective BPO Solutions
Maximize billable hours and minimize interruptions. Our services scale with your caseload, without adding headcount. We help capture leads, manage scheduling, and free up your team to focus on billable work.
Certified Legal Translation Services
Break language barriers with trusted legal translation services—including translation services for legal documents, Spanish legal translation services, and more.
Multilingual & Inclusive Support
Provide accessible, multilingual care for clients from all backgrounds—because clear communication builds stronger cases and relationships.
Fast, Seamless Setup
Whether you need overflow support or a full communications partner, we can launch in as little as 72 hours.
Built for Law Firms Like Yours
We support solo attorneys, boutique firms, and full-service practices across specialties including family law, immigration, criminal defense, real estate, and personal injury. Whether you need overflow intake, after-hours coverage, or full-scale BPO services, Emvia has you covered.
Our legal call center solutions are tailored to your caseload, communication preferences, and client base. With professional, discreet agents, we help you stay available, organized, and focused on what matters most: your clients.